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Tools/Mailchimp vs Drift

Mailchimp vs Drift

Which one should you choose? Here's how they compare.

FeatureMailchimpDrift
Rating4.24.1
Pricing$13/moCustom
Typefreemiumpaid
CompanyMailchimpDrift
Founded20012014

Mailchimp Features

  • Email campaigns
  • Automation
  • AI content
  • Analytics

Drift Features

  • Live chat
  • AI bot
  • Meeting booking
  • Email

Mailchimp Pros

  • Easy to use
  • Good templates
  • Free tier

Mailchimp Cons

  • Gets expensive
  • Limited automation free
  • Deliverability issues

Drift Pros

  • Good for sales
  • AI qualification
  • Revenue focused

Drift Cons

  • Very expensive
  • Complex
  • Enterprise focused

The Verdict

Mailchimp (by Mailchimp, founded 2001) and Drift (by Drift, founded 2014) both compete in the marketing space, but they serve slightly different needs. Both tools offer 4 core features, but their strengths differ. Mailchimp excels at email campaigns, whereas Drift puts more emphasis on ai bot. However, Mailchimp has a distinct advantage for Email marketing and Newsletters. On the other hand, Drift is better suited for Sales qualification and Lead routing. Mailchimp is particularly popular among Small businesses and Creators, while Drift tends to attract B2B sales teams and Revenue teams. Mailchimp costs $13/mo (freemium), while Drift is priced at Custom (paid). Choose based on which pricing model aligns better with your budget. No tool is perfect. Mailchimp's main limitation is gets expensive, which might be a dealbreaker for some workflows. Meanwhile, Drift's biggest drawback is very expensive. We recommend Mailchimp as the stronger overall choice (4.2 vs 4.1). It pulls ahead with stronger email campaigns capabilities. However, if your workflow centers on live chat, Drift remains a highly capable alternative.

Choose Mailchimp if:
  • • You prioritize email campaigns
  • • You prioritize automation
Choose Drift if:
  • • You prioritize live chat
  • • You prioritize ai bot